Terms & Conditions

"The Sound of Soul, Bringing musical stories to life with every note."

Website Usage

Terms & Conditions

  1. The website is provided "as is" and without any warranties or guarantees
  2. The user is solely responsible for the content of any personalized songs ordered or created through the website.
  3. The website and its creators are not responsible for any loss or damage resulting from the use of the website or reliance on its content.
  4. The website and its creators are not responsible for any unauthorized use of personalized songs.
  5. Personalized songs may not be used for commercial purposes without the explicit written consent from Singalala Infotech (India) Pvt Ltd
  6. The website reserves the right to modify or discontinue the website at any time without notice.
  7. The website may contain links to third-party websites, and the website and its creators are not responsible for the content of those websites.
  8. The website reserves the right to refuse service to any user for any reason.
  9. The website's privacy policy applies to all users.
  10. These terms and conditions are governed by the laws of the state in which the website is located.


Song Usage & Ownership

These terms and conditions ("Terms") apply to your purchase of any songs or tracks ("Music") from our website or through any other means of sale. Please read these Terms carefully before purchasing any Music from us. By purchasing Music from us, you agree to be bound by these Terms. If you do not agree to these Terms, do not purchase any Music from us.

  1. License to Use Music:
  2. When you purchase Music from us, you are purchasing a license to use the Music in accordance with these Terms. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable license to use the Music for personal, non-commercial use.
  3. Restrictions on Use:
  4. You may not sell, rent, lease, redistribute, or sublicense the Music or any part thereof. You may not use the Music for any illegal or unauthorized purpose. You may not use the Music in any way that infringes the intellectual property rights of Singalala Infotech (India) Pvt Ltd or any third party.
  5. Ownership:
  6. All right, title, and interest in and to the Music, including all intellectual property rights, shall remain with Singalala Infotech (India) Pvt Ltd and/or its licensors. You do not acquire any ownership rights in the Music as a result of purchasing a license to use the Music.
  7. Refund Policy:
  8. All sales of Music are final and we do offer refunds only as per the Cancellation and Refund Policy as outlined in the next section below these Terms and Conditions
  9. Disclaimer of Warranties:
  10. THE MUSIC IS PROVIDED "AS IS" AND SINGALALA INFOTECH (INDIA) PVT LTD DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SINGALALA INFOTECH (INDIA) PVT LTD DOES NOT WARRANT THAT THE MUSIC WILL MEET YOUR REQUIREMENTS OR THAT THE OPERATION OF THE MUSIC WILL BE UNINTERRUPTED OR ERROR-FREE.
  11. Limitation of Liability:
  12. SINGALALA INFOTECH (INDIA) SHALL NOT BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION, LOSS OF INFORMATION) ARISING OUT OF THE USE OR INABILITY TO USE THE MUSIC, EVEN IF SINGALALA INFOTECH (INDIA) HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
  13. Governing Law:
  14. These Terms shall be governed by and construed in accordance with the laws of the State of Maharashtra, without giving effect to any principles of conflicts of law.
  15. Changes to These Terms:
  16. Singalala Infotech (India) Pvt Ltd reserves the right to change these Terms at any time, at its sole discretion. Any changes to these Terms will be effective upon posting. Your continued use of the Music after such changes have been posted will constitute your acceptance of such changes.
  17. Contact Us:
  18. If you have any questions about these Terms or your purchase of Music from Singalala Infotech (India) Pvt Ltd, please contact us at speakto@singalala.com


Cancellation & Refund Policy

We understand that circumstances may change and you may need to cancel your purchase or request a refund. In such cases, please review the following terms for our cancellation and refund policy:

  1. Circumstances for Cancellation and Refund:
    1. You may request a cancellation and refund if you have not placed an order. If you have placed an order, cancellations and refunds will be accepted only in case of dissatisfaction with the service. Please refer to clause 6 for more information.
    2. You have a window of 7 days after purchasing a plan to request a cancellation and refund. After this time period, no cancellations or refunds will be accepted.
  2. Process for Requesting a Cancellation and Refund:
  3. To request a cancellation and refund, please fill out the following form: Form Link
  4. Refund Timeframe:
  5. After we receive your request for a cancellation and refund, the refund process generally takes 7 to 10 business days to complete.
  6. Non-Refundable Fees:
  7. Please note that processing fees may be deducted from the refund amount. Singalala Infotech (India) Pvt Ltd will refund only the amount received by it and any charges levied by the Bank or the Payment Gateway is a liability of the user and Singalala Infotech (India) Pvt Ltd will not be responsible for it's refund
  8. Changes to the Cancellation and Refund Policy:
  9. Singalala Infotech (India) Pvt Ltd reserves the right to change this policy at any time, and that any changes will be effective upon posting.
  10. Refund reasons acceptable:
  11. Singalala Infotech (India) Pvt Ltd bears complete responsibility for the satisfaction of the songs. And refund can be initiated within 7 days of the receipt of the song. However, Singalala Infotech (India) Pvt Ltd bears no responsibility if the song file, equipments in delivering the file, delivery delays that is a cause for a refund
  12. Governing Law:
  13. Any disputes or grievances arising from cancellations and refunds will be resolved under the jurisdiction of Mumbai, Maharashtra We hope this Cancellation and Refund Policy helps clarify any questions you may have. If you have any further questions, please don't hesitate to contact us.


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Singalala

Singalala Infotech (India) Pvt Ltd.,

#645, Payal & Jhankar Theatre, Office No: 1, Bhiwandi, Thane

Maharashtra - 421301

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